Website and platform terms

About this website

This website is operated by Snabbt Oy, a company registered in Finland, business ID 3317233-5. It provides information about Snabbt, the booking and business-management software that Snabbt Oy makes for appointment-based service businesses.

By using the site you accept these terms. If you do not accept them, please do not use the site.

Nothing is sold here

No purchase, order, booking or payment is completed on this website. The only action available to you is to send us an email.

How Snabbt is supplied

Snabbt is currently provided to selected businesses under separate written agreements. Those agreements — not this page — govern how the software may be used, what it costs, and what each party owes the other.

The platform covers areas such as online booking, customer and staff operations, multiple locations, memberships and entitlements, transactional messaging, and integrations with payment providers. What any particular business gets is set by its own agreement.

Who is responsible for what

Each business using Snabbt remains the seller of its own services, and receives customer payments through its own connected payment account. Booking, cancellation and refund terms are provided by the relevant service business.

The service business is responsible for

• the services it sells and the way it delivers them;
• its prices, and its own customer-facing terms;
• its booking, cancellation, no-show and refund rules;
• the information it is required by law to give its customers, including consumer information;
• handling its customers' complaints and refund requests;
• the personal data of its own customers.

Snabbt Oy is responsible for

• supplying the Snabbt software platform;
• the integrations that connect a business to its own payment provider account and to the other services the platform uses;
• its obligations under its agreement with each business.

Snabbt Oy is not a party to the contract between a service business and that business's customer, and does not sell the appointments or services booked through the platform.

Intellectual property

The Snabbt name and logo, the text and design of this website, and the Snabbt software are owned by Snabbt Oy or its licensors, and are protected by copyright and trade mark law.

You may read, print and link to these pages. You may not reuse the name, the logo, the design or the text for your own commercial purposes without our written permission, and you may not present yourself as connected to Snabbt Oy when you are not.

Acceptable use

When using this website, do not:

• attempt to gain unauthorised access to the site, its host, or any related system;
• interfere with the site's availability, for example by overloading it;
• use automated collection in a way that places an unreasonable load on the site;
• use the site for anything unlawful.

Accuracy and availability

The information here describes the platform in general terms. It is not a specification, and not a commitment that a particular capability is available to a particular business — that is set by each business's agreement with us. We may change or withdraw this website at any time, and do not guarantee that it is always available or free of error.

So far as the law allows, Snabbt Oy is not liable for loss arising from reliance on the general information published here. Nothing in these terms limits liability that cannot be limited by law, including your statutory rights as a consumer.

Changes to these terms

We may update these terms. The current version is always the one on this page, with the date shown at the top.

Governing law

These website terms are governed by the laws of Finland.

This choice of law does not restrict any mandatory rights or jurisdiction that applies under law.

Contact

Questions about these terms, or about anything on this site, go to hello@snabbt.app.